Travel sellers are sending customers disingenuous emails about the new DOT fare quote rules. Spirit Airlines’ fear-mongering email is typical of the false victimhood that hucksters hide behind these days.
On the first day of this month, the New York nightmare happened to me. The apartment beneath me caught fire. The girl who lives there wasn’t at home, but I’m lucky I was, because I had just returned from three weeks away. I’m fortunate my apartment wasn’t empty, because I smelled the smoke, then I… Read more »
When I rented a car at the Tulsa airport, I knew I was dealing with an officious company when I told the clerk my phone number and said she needed two. “I only use a mobile phone,” I lied. “We need two. It’s policy. In case you don’t return the car.” (“I could just give… Read more »
I have just received my response from the “Customer Relations” representative at Virgin Atlantic, who, like the “Social Relations” rep, continues to blame the irresponsible decisions that stranded 250 of us at JFK International Airport for 32 hours on the weather. Never mind that the core of my issues were why we were forced to… Read more »