Travel sellers are sending customers disingenuous emails about the new DOT fare quote rules. Spirit Airlines’ fear-mongering email is typical of the false victimhood that hucksters hide behind these days.
airlines
The financial incentive for providing bad service
When businesses charge customers more for the “good” variety of their product, they are admitting their core product is substandard.
The three excuses airlines use to weasel out of anything
Last week, I caught Delta trying to charge me more for a flight found when I was signed into its system. The same flight was $79 cheaper when I wasn’t signed into its system. In its response to me, Delta doesn’t deny that it delivered two conflicting prices to me. But Delta claims that the difference… Read more »
Delta charges more for signing in as a frequent flier
Take a look at the screen grab below. To the left is an air ticket priced by a passenger who is signed in as a Delta Air Lines frequent flier. To the right is the same itinerary, except this one is quoted on a separate Web browser, without signing in. They were priced at the… Read more »