September 2011



$600 a night and not a drop to drink

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On the first day of this month, the New York nightmare happened to me. The apartment beneath me caught fire. The girl who lives there wasn’t at home, but I’m lucky I was, because I had just returned from three weeks away. I’m fortunate my apartment wasn’t empty, because I smelled the smoke, then I… Read more »


Why I peck

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A friend recently gently accused me of being too vocal on Twitter about bad customer service. “Do I henpeck too much?” I asked her. “It’s what makes you you,” she said. “Keep pecking.” Being a consumer reporter is one of the things I do. Being a travel writer, too, is a form of consumer reporting…. Read more »


A radical proposal to save the U.S. Postal Service

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The United States Postal Service lost $3 billion last quarter, and now its masters intend to cut overnight delivery, slow down mail, and close facilities (particularly in poor neighborhoods). Government-hating Teabaggers whinge, but the fact is that while the Postal Service is federally mandated, it does not receive taxpayer money. So if we’re going to… Read more »


Ago: The 9/11 account I wrote then, there

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I wrote this post on September 18, 2001. I haven’t changed a word. I titled it “Ago.” + + + + + + That morning, I was awakened by the silence. I don’t recall what woke me up early, at 8:45 a.m., but it must have been something. Probably something I heard in my sleep,… Read more »